Privacy Policy

1. Introduction

Welcome to Synapse AI Tutor ("we", "our", or "us"), operated by EduAI (synapsai.in). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at synapsai.in.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you register
• Facebook Login data: If you sign in with Facebook, we receive your name, email address, and public profile
• Usage data: Chapters viewed, topics studied, practice scores, and session activity
• Device information: Browser type, IP address, and operating system
• Payment information: Subscription plan details (we do not store card details)

3. How We Use Your Information

• To provide and improve our AI tutoring services
• To personalise your learning experience
• To send important service updates and notifications
• To process subscription payments
• To analyse usage patterns and improve our platform
• To respond to your queries and provide customer support

4. Facebook Login

When you use Facebook Login, we receive your basic profile information (name, email, profile picture) from Facebook as permitted by your Facebook privacy settings. We do not post anything to your Facebook account without your explicit permission. We only request the minimum permissions necessary: email and public_profile.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as cloud hosting and payment processors) who assist us in operating our platform, subject to strict confidentiality agreements.

6. Data Security

We implement industry-standard security measures including encryption, secure HTTPS connections, and JWT-based authentication to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with a data protection authority

8. Children's Privacy

Our platform is designed for students aged 11 and above. Users under 18 should use the platform with parental consent. We do not knowingly collect data from children under 11 years of age.

9. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how users interact with our platform. You can control cookie settings through your browser.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us: